Support
Report something that is broken
Send a private support request with the steps you took and what happened instead.
Choose a problem category, explain what you expected and what happened, and optionally attach a screenshot you have reviewed. Diagnostic details are included only when you explicitly allow them, and they never include tokens, auth codes, filenames, or marketplace customer/order data automatically.
Steps
- 01Open Support & feedback and choose the closest problem category.
- 02Describe the last action that worked and the first action that failed.
- 03Remove secrets or customer information from your description and screenshot.
- 04Submit the request and keep the private reference shown on screen and by email.