PlyOps Terms of Service

By creating an account, selecting an agreement control, purchasing a plan, or using PlyOps, you agree to these Terms and acknowledge the Privacy Policy. If you use PlyOps for a business or other organization, you represent that you have authority to bind it. Do not use PlyOps if you do not agree.

You must be at least 18 years old and legally able to enter a contract. PlyOps is intended for business and maker workflows, not for children.

PlyOps is a product-information and seller-operations workspace for makers. It includes internal inventory and scanning tools, but it is not an ERP, accounting system, tax service, legal service, marketplace operator, or professional adviser. Internal PlyOps quantities do not automatically change marketplace inventory.

Features, limits, and supported providers may change as PlyOps develops. We may add, modify, suspend, or discontinue a feature. If a change materially reduces a paid plan during its current term, we will provide notice or a remedy when required by law.

You keep ownership of content you submit to PlyOps. You grant PlyOps a non-exclusive, worldwide, royalty-free license to host, copy, process, format, transmit, display to you and your authorized users, and otherwise use that content only as needed to operate, secure, support, and improve the services you request. This license includes sending content to a marketplace or other provider only when you authorize that workflow.

You represent that you have the rights and permissions needed for your content and that its use through PlyOps will not violate law or another person's rights. You are responsible for keeping exports or source copies of business-critical content. Deletion and backup timing are described in the Privacy Policy.

If you voluntarily provide product feedback or suggestions, you allow PlyOps to use them without restriction or compensation. This does not give PlyOps ownership of your product records, files, or confidential support content.

While places remain, the first 100 eligible customers who start a qualifying PlyOps Cloud or Connect subscription may receive 25% off the base plan for the life of that uninterrupted eligible subscription. Taxes and add-ons are excluded. Eligibility is tied to the billing account and verified subscription, is not transferable, and cannot be combined unless PlyOps says otherwise.

Voluntary cancellation or a change that ends the qualifying subscription forfeits the offer. PlyOps may show a limited restoration period for a qualifying involuntary billing interruption; restoration is available only within that displayed period. Fraud, abuse, chargebacks, or ineligible duplicate accounts may void the offer.

• Review listing content, order status, prices, item eligibility, shipping details and commitments, shop policies, and every marketplace action before relying on or confirming it.
• Hold the rights needed for product designs, photos, files, text, trademarks, and other content you store or submit.
• Comply with product-safety, labeling, intellectual-property, tax, privacy, consumer-protection, export, and other laws that apply to your products and business.
• Follow each marketplace's seller, listing, API, disclosure, production-partner, handmade, prohibited-item, and account rules.

• Access another person's account, workspace, connected shop, or data without authorization.
• Probe, disrupt, overload, reverse engineer, bypass, or interfere with PlyOps security, rate limits, access controls, or service integrity, except where law expressly permits.
• Scrape or harvest marketplace data outside seller-authorized workflows and approved provider APIs.
• Upload malware; expose credentials or tokens; or use PlyOps for unlawful, deceptive, infringing, counterfeit, unsafe, or abusive activity.
• Misrepresent products, availability, prices, reviews, certifications, production methods, shipping origin, or affiliation with PlyOps or a marketplace.
• Resell, sublicense, or provide PlyOps as a service bureau unless a written agreement expressly allows it.

PlyOps and its licensors own the service, software, interface, documentation, branding, and related intellectual property, except for your content and third-party materials. Subject to these Terms, PlyOps grants you a limited, revocable, non-exclusive, non-transferable right to use the service for your own business operations during the applicable account or subscription term.

You may stop using PlyOps or delete your account through the available controls. We may limit or suspend access when reasonably necessary to protect users, providers, the service, or the public; investigate misuse; comply with law; address nonpayment; or enforce these Terms. We may terminate for a material or repeated violation. Where practical and legally permitted, we will provide notice and a chance to export eligible data.

Terms that by their nature should continue after termination remain in effect, including ownership, payment obligations, disclaimers, liability limits, indemnity, and dispute provisions.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLYOPS IS PROVIDED "AS IS" AND "AS AVAILABLE." PLYOPS DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

Checks, calculations, fit suggestions, prices, completion scores, previews, inventory balances, marketplace mappings, and other outputs may be incomplete or incorrect. They are tools for your review, not professional advice or a guarantee of physical fit, profitability, compliance, marketplace acceptance, or business results. Some jurisdictions do not allow certain disclaimers, so some of this section may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLYOPS AND ITS OWNERS, AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, SALES, GOODWILL, OR DATA; BUSINESS INTERRUPTION; REPLACEMENT COSTS; OR MARKETPLACE OR PROVIDER ACTIONS, EVEN IF ADVISED OF THE POSSIBILITY.

To the maximum extent permitted by law, their total aggregate liability arising from PlyOps or these Terms will not exceed the greater of (a) the amount you paid PlyOps for the service giving rise to the claim during the 12 months before the event or (b) US $100. These limits do not apply where they are prohibited by law.

To the extent permitted by law, you will defend, indemnify, and hold harmless PlyOps and its owners, affiliates, officers, employees, contractors, and suppliers from third-party claims, losses, liabilities, damages, judgments, and reasonable legal fees arising directly from your content, products, listings, connected accounts, misuse of PlyOps, or violation of these Terms, law, or another person's rights. This obligation does not apply to the extent a claim was caused by PlyOps's negligence, willful misconduct, or breach of these Terms. PlyOps will provide reasonable notice and cooperation and allow you to control the defense, subject to PlyOps's right to participate. You may not settle a claim in a way that admits fault by or imposes an obligation on PlyOps without PlyOps's written consent, which will not be unreasonably withheld.

Ohio law governs these Terms, without regard to conflict-of-law rules. Any dispute not resolved informally will be brought in a state or federal court located in Ohio, and each party consents to personal jurisdiction and venue there. Before filing a claim, send a written description to privacy@plyops.com and allow 30 days for an informal resolution, unless immediate relief is reasonably needed.

These Terms and the policies they incorporate are the entire agreement about PlyOps and replace earlier statements on the same subject. If one provision is unenforceable, the rest remain in effect. A waiver must be written and does not waive a later breach. You may not assign these Terms without our consent; PlyOps may assign them as part of a merger, financing, reorganization, or sale of the service or business. There are no third-party beneficiaries.

We may update these Terms. We will post the new date and provide additional notice or obtain renewed consent when required. Changes apply prospectively. Continued use after the effective date means you accept the updated Terms where law permits.

Electronic notices and agreements satisfy written requirements. For Terms questions or legal notices, use the in-app Help workflow or email privacy@plyops.com. Privacy requests are handled under the Privacy Policy.