Report something that is broken
Send a private support request with the steps you took and what happened instead.
Choose a problem category, explain what you expected and what happened, and optionally attach a screenshot after removing private information. Diagnostic details are included only when you allow them, and they never automatically include tokens, auth codes, filenames, or marketplace customer and order data.
What to do
- 01Open Support & feedback and choose the closest problem category.
- 02Describe the last action that worked and the first action that failed.
- 03Remove secrets or customer information from your description and screenshot.
- 04Submit the request and keep the private reference shown on screen and by email.